Current business and ordering policies

Ordering

The credit cards that we accept are Visa and Mastercard and we use Paypal for all our secure online transactions.  Each Item for sale will have a buy now button and if you are not already a Paypal user you will be taken through a short process to enable you to buy online. You can also purchase my work by through check and postal order payments and in this case it is best if you  email us first.

Shipping and Handling

I will do my best to have your order shipped as soon as possible.

The following shipping options are available:

  • 1st class letter post
  • 1st class parcel post
  • Recorded Delivery
  • Air Mail with Airsure insurance

Post and packing costs are as follows:

  • Framed paintings and prints – £10.00 (this will include insurance cover to the value of the painting)
  • Mounted prints – £5.00
  • Cards FREE of P&P

If you have any other enquiries, you can contact me at  diane{at}dianemathias{dot}com

Returns

Customers often ask what my return policy is. Customer satisfaction is always a priority for me. If for some reason, you are not satisfied with your purchase, please let us know so we can do something about the situation.